These controversies regarding the relationships among the citizenship pressure, OCBs and CCBs could be due to ways that OCBs are calculated. From the literature, OCBs have normally been described as spontaneous behaviours and rated by colleagues or leaders (e.g.two). Other-rated measurements are struggling to establish the behavioural motivations fundamental OCBs1,11. https://www.youtube.com/shorts/ZsO9iQ1SGS4